<\/p>\n
Uber, a ride-hailing platform, on Wednesday announced the discontinuation of its ride-hailing operations in Nigeria and Uganda, effective Sept. 2, apologising for inconvenience.<\/p>\n
<\/p>\n
Ms Lorraine Onduru, Head of Communications, Uber in East and West Africa, made this known in a statement in Lagos.<\/p>\n
Uber exit came 12 years after it was first launched in Lagos in 2014.<\/p>\n
Onduru said that the decision followed a review of its evolving business priorities and investment focus across Africa.<\/p>\n
<\/p>\n
She also said that the resolution was limited to Nigeria and Uganda, and would not affect its operations across the rest of Africa.<\/p>\n
<\/p>\n
\u201cUber remains deeply committed to Sub-Saharan Africa, where we continue to see robust growth and long-term opportunity,\u201d Onduru said.<\/p>\n
<\/p>\n
She said that its immediate priority was supporting affected drivers, riders and employees throughout the transition.<\/p>\n
<\/p>\n
Onduru said that Uber had begun communicating directly with affected employees, drivers and riders on arrangements following the discontinuation.<\/p>\n
<\/p>\n
She said that active drivers would receive a token of appreciation as they transitioned out of the platform.<\/p>\n
<\/p>\n
Onduru also said that rider support would remain available for 21 days after operations ceased, to address outstanding and transition-related issues.<\/p>\n
<\/p>\n
She said that Uber for Business services in Nigeria would also be discontinued as part of the exit, and partners were being contacted over the transition.<\/p>\n
<\/p>\n
On data privacy, Onduru said that rider information would continue to be handled, in line with applicable data protection laws, privacy requirements and its data protection policies.<\/p>\n
<\/p>\n
She said that data retention would be limited to legally required periods, while appropriate security controls would remain in place.<\/p>\n
<\/p>\n
Onduru also clarified that the company\u2019s decision to exit Nigeria was not connected to the recent FAAN directive concerning e-hailing operations at Nigerian airports.<\/p>\n
<\/p>\n
According to her, the exit is driven by its broader review of business priorities and investment focus across the continent.<\/p>\n","protected":false},"excerpt":{"rendered":"
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